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• 11:59, 10 August 2025 Anton19R53900761 talk contribs created page The Importance Of HR Training In Performance Management (Created page with "Many customer service training programs I've observed in my professional life suffer from the same fundamental flaw: they're built by people who rarely spent time on the support floor dealing with actual customer problems.<br>Such systems often become theoretical activities that look impressive in management meetings but don't work when someone is facing an irate customer who's been transferred for nearly an hour.<br>This became clear to me the hard way beginning in my b...")